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Communicating For Success


Terms & Conditions

  • Payment
    20% of the course fee must be paid to Verve Training at the time of booking, either by bank transfer or by cheque. The remaining balance must be paid 20 working days before the start of the course.
  • Intellectual Property Rights
    At all times, all intellectual property rights of the course content, including the overall structure and individual modules provided by Verve Training, shall be assigned to with full-title guarantee and vest in and be the exclusive property of Verve Training.
  • Substituting Delegates on Courses
    There will be no charge if a company wishes to change one delegate’s place on a course with another candidate.
  • Cancelling Courses
    All cancellations to course bookings must be received by email sent to Cancellations must be made 20 working days prior to the start of a course. If a booking is cancelled within 1-15 working days of the course start date, no course fee is refundable. If a course is cancelled between 16-20 working days of the course start date, 50% of the course fee will be refunded.
  • Money Back Guarantee
    This guarantee covers all Verve courses with a maximum course size of eight delegates.  All claims relating to our money back guarantee must be received by email sent to within 2 working days of the last day of the course. And all documents that delegates are requested to supply must have been received a week before the training course is due to start.
  • Cancellation of Courses by Verve Training
    Verve Training reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date or a full refund.
  • Changes to Course Content
    Verve Training is constantly developing and improving its courses and reserves the right to alter any of the courses’ content without prior notice.
  • Legal Liability
    The course materials and training provided by Verve Training cannot be relied upon for legal interpretation. Neither Verve Training or any of its employees or trainers can be held responsible for delegates’ actions, or those of other people reading the course notes or interpreting the training in litigation or responsibility for any loss incurred as a result of relying on the training or course material.
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